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Level 1

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We have a 13 pro. After being plugged in all night this morning, it is dead, and will not turn on. What should I do

My 13 Pro is dead this morning and the screen is blank. It will not turn on. What should I do? Thank you

Posted on Jan 24, 2023 4:30 AM

Top-ranking reply

Level 10

103,906 points

Posted on Jan 24, 2023 4:34 AM

Hello,

Verify that it is actually charged:

Check the charging port for lint or other debris (use a bright light and a toothpick).

Then, follow the steps here (you may have to connect it to your computer as indicated):

Good luck.

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