FortiClient VPN connection drops-machine specific
3 months ago I got a new M1 Mac Mini now running Mac OS Ventura 13.1. Every time I use FortiClient to connect to my work VPN, the connection will randomly drop after a different amount of time each time. Sometimes it is within 30 minutes, sometimes it is after 2-3 hours. This is not a function of the built-in dropping after idle time--I could be actively typing and the connection will just drop.
I do not have this problem on my M2 MacBook Air, so this is a machine-specific issue--not related to the VPN or my account, etc.
I have tried doing a clean reinstall of the FortiClient software, and still experience this problem.
I installed the FortiClient software exactly the same way I installed it on my MacBook Air, so there shouldn't be an issue with configurations or access to directories and so on.
Can anyone think of anything to test? Is it possible to run the VPN in Safe Mode on a Mac? The only other software running during an active connection is the usual stuff--Safari, Mail, Pages, etc. There isn't any resource-intensive process running that might interfere with the connection.
I use Microsoft Remote Desktop for the VPN connection. I don't think this is what's causing the issue, but any input welcome.
Ideas welcome. Thanks!
Mac mini, macOS 13.1