Intermittent functionality of Apple TV streaming

Hey Quietpro,

We'd recommend reviewing the information in this article as it provides steps to help resolve streaming issues with the Apple TV app: If you can't watch or stream movies and TV shows in the Apple TV app

"If the movie or TV show won't start playing

After each step, try to stream or download the movie or TV show again.

1. Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
2. If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
3. If your cellular connection is poor, connect to Wi-Fi instead.*
4. Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
5. If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.

* Make sure that your Wi-Fi router is 802.11a/g/n/ac compatible. Streaming HD content requires 8 Mbit/s or faster. Slower tiers of Wi-Fi connections might not be fast enough to stream HD video content."

If you need further assistance, contact Apple Support here: Get Support

Thanks!

Same issue. TVOS 16.3.1.

these generic comments (solutions) are truly irritating considering that TV+ is a paying service and when we don’t get that service we want it fixed… not generic troubleshooting scripts.

my setup is perfect. Your service is lacking.

We appreciate the additional information, Quietpro. From here, to look into this further, we'd recommend reaching out to Apple Support: Contact Apple Support

Regards.

I’m having the same problem