You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have hp laptop , ic 7, wind.10 and it does not open itunes! i tried all rec. proced. to recover but none works.it get message that required software is not installed, to reinstore itunes but always the same. reason??

i have hp laptop , intel core i7, windows10 pro, and it does not open itunes! i tried all recomended procedure to recover connection but none works.it get message that required software is not installed, to reinstore itunes but always the same. reason??

Windows, Windows 10

Posted on Dec 31, 2022 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2023 8:34 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

1 reply
Question marked as Top-ranking reply

Jan 1, 2023 8:34 AM in response to zoran134

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

i have hp laptop , ic 7, wind.10 and it does not open itunes! i tried all rec. proced. to recover but none works.it get message that required software is not installed, to reinstore itunes but always the same. reason??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.