You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot the passcode for my iPhone, what can I do?

I forgot my passcode for my iPhone 11, what is the least complicated way to restore or reset the phone, that will actually work?

iPhone 11

Posted on Dec 30, 2022 5:22 PM

Top-ranking reply

Level 10

80,430 points

Posted on Dec 30, 2022 6:04 PM

Bottom line is you must erase the device. With newer iOS versions (iOS 15.2 or newer) you can erase the device from the device itself, see -> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

For older versions of iOS use the instructions in the first link above to erase the device with iTunes or finder.

Erasing the device is the one, and the only way to reset a screen lock passcode.

View in context

Similar questions