iTunes Store ringtone purchase not received
Two days ago I bought a ringtone from the iTunes Store. The payment went through, but I did not receive anything, and the purchase button was still present in the Store. Seeing as I would not be receiving my ringtone anytime soon I applied for a refund. Apparently it was refunded but I have not received anything as of yet.
An hour ago I decided to try again with the same ringtone but to no avail. Same situation: I was charged with nothing to show for it in my purchased items tab on iTunes (also there is no “Tones” section, just Music and Movies, neither of which I’ve ever purchased). To make matters worse I can’t use iTunes on PC to use my custom ringtones either, so I’m stuck with the default Apple ringtones for the time being.
iPhone 13 Pro, iOS 16