You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
After the latest Firmware update the Airpods are unusable, and i'm not talking about the cracking and hissing issues. The whole sound is off the bass level is off everything is off and no it is not an hardware issue.
Before the update there was no huge issues with the sound. We need a way to downgrade or disable auto updates because it feels like Apple is forcing me again to upgrade a tech piece that still works.
Hello HKaya,
Welcome to Apple Support Communities. Which AirPods model are you having this issue with? Identify your AirPods
Which device model, and OS are you pairing them with?
Are you experiencing the same behavior when you pair your AirPods with another device? This will help us isolate this issue further.
To get started, let's try to reset your AirPods, and test again:
How to reset your AirPods and AirPods Pro
Also, check if your AirPods are eligible for this program:
AirPods Pro Service Program for Sound Issues
We hope this information is useful. Kind regards.
AirPods Pro 4E71 Firmware Issue
