My device where apple can send a verification code is not working, how can I receive a verification code for a new iphone I receied

Greetings, zenaidar.

If you need a verification code in order to access your Apple ID, check out the steps below: 

“From your iPhone, iPad, or iPod touch

If your device is online:

1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.” Get a verification code and sign in with two-factor authentication

You can visit the link to learn about additional ways to obtain a verification code. 

If you are unable to get a verification, you’ll need to begin account recovery in order to regain access to the account: How to use account recovery when you can’t reset your Apple ID password 

We hope this helps you to gain access to your Apple ID. 

Best wishes!