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User profile for user: UKiphone11guy
UKiphone11guy Author
User level: Level 1
4 points

Sometimes when I make calls with my iPhone 11 the other person cannot hear me.

Sometimes when I make calls with my iPhone 11 the other person cannot hear me. Hanging up and dialling again sometimes helps. A friend says he experiences something similar with an iPhone 12. is this a known problem?

iPhone 11, iOS 14

Posted on Oct 4, 2022 8:00 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Posted on Oct 4, 2022 8:03 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Oct 4, 2022 8:03 AM in response to UKiphone11guy

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Reply
User profile for user: UKiphone11guy
UKiphone11guy Author
User level: Level 1
4 points

Oct 4, 2022 12:16 PM in response to SravanKrA

Thanks for the reply. It is an intermittent fault so none of these apply. It may be just with WhatsApp. Facetime did seem to work, but as the fault is intermittent I'm not sure what the cause is. It doesnt seem to be a hardware issue as when a call is connected properly, the mic works fine. However, for some calls the other person cannot hear anything.

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Sometimes when I make calls with my iPhone 11 the other person cannot hear me.

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