You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

New sim

I changed providers and put in my new sim into my iPhone 8 now I seem to have 2 numbers. I want to keep my old number what should I do.

iPhone 8, iOS 15

Posted on Sep 17, 2022 7:29 AM

Top-ranking reply

Level 10

209,049 points

Posted on Sep 17, 2022 10:42 AM

I changed providers and put in my new sim into my iPhone 8 now I seem to have 2 numbers. I want to keep my old number what should I do.

You still have the telephone number of your 'old' carrier and a new telephone number of your 'new' carrier.

If you want to keep your phone number and change carrier, you should have indicated to the 'old' carrier.

Subscribers can take their telephone number with them (also known as number portability) to another carrier.

You must inform the 'old' carrier that you want to take your phone number with you to the 'new' carrier.

The 'old' carrier will take care of the switch, and informs the 'new' carrier about this.

You must declare on time, and keep in mind that you will not be able to use your number for a few days. This all depends on where you live.

If the SIM format is different, visit or contact your 'new' carrier and request a replacement SIM card, normally it is free.

How to fix (?) . . . . , contact your 'old' carrier and 'new' carrier.

View in context

Similar questions