app subscription

Hi jamilet112,

Welcome to the Apple Community.

Re: app subscription i didn’t give my authority to purchase

If you recently had a free trial,:

you would have needed to cancel at least 24 hours before free trial expires, so you would not be charged.

Re: it won’t let me cancel the subscription

Wondering where you tried to cancel it

and whether or not it was from Apple,

and if you saw an error message that could help you

You would really need to cancel that subscription so you are not charged again when it falls due.

Apple support have articles online (links below) that may help.

If you want to cancel a subscription from Apple – Apple Support

If the subscription that you want to cancel is not listed – Apple Support

Cancelling subscriptions is slightly different in some countries:

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support

or

Try using the same app that charged you, or contact it's merchant, or website, to cancel.

__________________________________________________________________________

Re: a way i can get my money back ?

How to: Request a refund for apps or content that you bought from Apple – Apple Support

or

If an app-developer has your money (ie not Apple)

How to contact an app developer – Apple Support

or

The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor - Apple Support

__________________________________________________________________________

If needed:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage. (link below)

Subscriptions and Billing - Official Apple Support

All the best :-)

Thank you for your reply, jamilet112,

and for giving us a little more info.

We are all Apple users, like yourself, so we do not have any access to your accounts or details.

Can not see any way to help much more with the info we have.

Hope something in the linked articles can help you resolve this.

or

You might want to try reaching out to the App Store Support Team:

App Store - Official Apple Support

PS: There is an article to help if you want to report the situation.

Find the URL for an app in the App Store to report a concern - Apple Support

and a link to: Report a problem:

https://reportaproblem.apple.com/?s=6