You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a 4010 code. IPhone could not be restored. An unknown error occured

I've tried updating, restarting, connecting to iTunes and restarting in DFU. I still was unsuccessful in restoring the iphone. What do I do next

Posted on Sep 3, 2022 6:12 PM

Top-ranking reply

Level 10

209,037 points

Posted on Sep 4, 2022 12:28 AM

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

Additional:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily while you restore your iPhone.

View in context

Similar questions