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Security Update

My phone will not install the new security update. I have restarted the phone and still does not work. I was able to download the update, but while verifying the install, it comes up with error message. What can I try next? I do not have the option to update with my computer


thanks!

iPhone 6s, 13

Posted on Aug 19, 2022 4:16 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2022 1:17 AM

it comes up with error message.

What kind of error message?


I do not have the option to update with my computer

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

  • scroll to Update your iPhone, iPad, or iPod touch wirelessly

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support


I do not have the option to update with my computer

If the above fails, ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 20, 2022 1:17 AM in response to Campinggroup

it comes up with error message.

What kind of error message?


I do not have the option to update with my computer

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

  • scroll to Update your iPhone, iPad, or iPod touch wirelessly

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support


I do not have the option to update with my computer

If the above fails, ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support



Security Update

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