My M2 Macbool Air will not update with my new AirTags???? iPhone and ipad no problem.

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My M2 Macbool Air will not update with my new AirTags???? iPhone and ipad no problem.

My M2 Macbool Air will not update with my new AirTags???? iPhone and iPad are no problem they are working fine

I could not get my AirTags to update so I re-booted ALL of them. 9 of them. Took out the batteries 5 times, re-set, re-named and it all worked fine. My iPad and iPhone show them all perfectly.

BUT my MABOOK AIR M2 with newest software (updated again today) WILL NOT UPDATE OR EVEN RECOGNIZE THE NEW AIRTAGS. Still shows the OLD ones on my MacBook Air M2.

Yes I re-booting and updated software already. Any help appreciated. Thank you. Michael.

Posted on Aug 19, 2022 3:42 AM

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Answer 1

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Trish313

Community Specialist

Aug 20, 2022 2:11 PM in response to ONEWORLDMAC

Hi ONEWORLDMAC,

Thank you for posting in Apple Support Communities! You've done some awesome troubleshooting steps so far. Have you signed out of your Apple ID and signed back in? You'll also want to be sure you are signed into the same Apple ID on all 3 devices.

You can go to the Apple menu (  ) > System Preferences > Apple ID.

Sign in with your Apple ID - Apple Support

Hope that helps!

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