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Front camera is black

My back camera is working completely fine but my front camera is just a black screen. It’s the same on apps like Snapchat and Instagram too. How do I fix this and what’s the issue?

iPhone 13

Posted on Aug 16, 2022 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 8:15 AM

If you're sure that nothing (cover or screen protector) is interfering with your front camera, try a forced restart of your 13, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, since the iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 16, 2022 8:15 AM in response to elsiebells_03

If you're sure that nothing (cover or screen protector) is interfering with your front camera, try a forced restart of your 13, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, since the iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Front camera is black

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