You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Lock Screen frozen/unresponsive

Has anyone had any troubles with only their Lock Screen freezing? I am using my phone normally except for the Lock Screen which is stuck/frozen. I can’t clear notifications or read the clock clearly because the lock icon is stuck on top of the clock. The time is changing but I can’t use anything on the Lock Screen. I was able to get back into my phone using the utilities control screen.

Posted on Aug 8, 2022 6:34 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2022 8:13 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Top-ranking reply

Aug 8, 2022 8:13 AM in response to alnbrn5

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone 12 Lock Screen frozen/unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.