You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone screen malfunction

My iPhone works perfectly fine & out of nowhere the screen just stopped working on me I can't slide to unlock nore I can slide to power off the iPhone! Please help

iPhone 11, iOS 15

Posted on Jul 27, 2022 1:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 1:37 PM

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Top-ranking reply

Jul 27, 2022 1:37 PM in response to nilson209

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

iPhone screen malfunction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.