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I have changed my phone number I cannot update my phone number as I am requested to add the code sent to my former mobile phone

To update Apple ID information: I have recently moved location and have changed my phone number. I cannot update my phone number or payment methods as I am requested to add the code sent to my former mobile phone for double authentification. How to edit my phone number?


MacBook Pro 15″, macOS 12.4

Posted on Jul 26, 2022 4:13 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2022 4:30 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Jul 26, 2022 4:30 PM in response to M-KS

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

I have changed my phone number I cannot update my phone number as I am requested to add the code sent to my former mobile phone

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