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New phone

Hi apple, so ever since i got a new phone, i transferred everything i had on my old phone to my new one, but now my messages aren’t sending, i can’t call or facetime and so much more stuff! How can i fix this?

iPhone 11, iOS 15

Posted on Jul 7, 2022 7:33 AM

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Question marked as Top-ranking reply

Posted on Jul 7, 2022 7:49 AM

Hi julieana9,

does iMessage and FaceTime option in setting are on?


To check if they are on go to:

  1. Settings > Messages and turn off iMessage.
  2. Settings > FaceTime and turn off FaceTime.


Otherwise I advice you to check this complete guide If you can’t turn on or sign in to iMessage or FaceTime - Apple Support



2 replies
Question marked as Top-ranking reply

Jul 7, 2022 7:49 AM in response to julieana9

Hi julieana9,

does iMessage and FaceTime option in setting are on?


To check if they are on go to:

  1. Settings > Messages and turn off iMessage.
  2. Settings > FaceTime and turn off FaceTime.


Otherwise I advice you to check this complete guide If you can’t turn on or sign in to iMessage or FaceTime - Apple Support



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