Iphone 13 pro Max will not wireless charge
Iphone 13 pro Max will not wireless charge on new charge that says it supports the phone
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Your iPhone is compatible with MagSafe wireless charging (which is faster and more convenient).
For that to work, you would need:
Can you confirm that you are using those items to properly charge your iPhone?
If so, then you will need to get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Chat using Messages. 💬
Click ▶︎ Check Repair Status.