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jay.norwood Author

Level 1

19 points

Name etc at top of Settings

iPhone 6s, iOS14.4.2. In Settings, my name, Apple ID, iCloud etc is greyed out, and not accessible. How do I unlock it?

iPhone 6s

Posted on May 21, 2022 9:27 PM

Top-ranking reply

TheLittles

Level 10

195,717 points

Posted on May 21, 2022 9:43 PM

jay.norwood Said:

"Name etc at top of Settings: iPhone 6s, iOS14.4.2. In Settings, my name, Apple ID, iCloud etc is greyed out, and not accessible. How do I unlock it?"

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Re-Enable your Account:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

Contact Us - Choose Locations
Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Name etc at top of Settings

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