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phone access is limited

Why is it that when I go to my iphone settings, The first item on the list of my name, Apple ID, iCloud etc is greyed out and I cannot access it? how do I unlock this?

iPhone XR, iOS 16

Posted on Oct 2, 2023 7:39 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 7:44 AM

It sounds like you have Screen Time Content & Privacy Restrictions enabled.


Navigate to Settings > Screen Time > Content & Privacy Restrictions


You can turn off Content & Privacy Restrictions entirely from this page. Alternatively, you can scroll down to Account Changes and ensure it is set to "Allow".


You can learn more about Screen Time restrictions here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 2, 2023 7:44 AM in response to DVD_2023

It sounds like you have Screen Time Content & Privacy Restrictions enabled.


Navigate to Settings > Screen Time > Content & Privacy Restrictions


You can turn off Content & Privacy Restrictions entirely from this page. Alternatively, you can scroll down to Account Changes and ensure it is set to "Allow".


You can learn more about Screen Time restrictions here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

phone access is limited

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