You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AmberH20 Author

Level 1

4 points

Sending in a trade in

I received my new phone, but no instructions on how to send the trade in back.

iPhone 13 Pro

Posted on May 12, 2022 7:09 PM

Top-ranking reply

TheLittles

Level 10

197,685 points

Posted on May 12, 2022 7:19 PM

AmberH20 Said:

"Sending in a trade in: I received my new phone, but no instructions on how to send the trade in back."

-------

Wait for the box, or Call Apple:

It may take a few days to receive the snd-in box. But, if you want to know where this all stands, coat Apple Support. Let them know that you have not revel it yet. Important: There will be instructions of what to do before sending it in. So, be certain you request a copt of that form.

Apple Contact Info:

Contact Us - Choose Locations
Proceed from there, as necessary
Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

View in context

Sending in a trade in

Similar questions