You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to send in iPhone for trade in?

i didn't receive the trade in box and slip when i received my new phone. Can you please advise how I can send the old phone in for the trade in as 14 days is coming up?

Can you please assist?



[Re-Titled by Moderator]


iPhone 12, iOS 16

Posted on Nov 1, 2022 1:34 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2022 1:45 PM

Check the box your new device came in - peel off the address label very carefully to see if the return shipping label is underneath. Note the period to return is 14 days and it will take up to a week to return it.

1 reply

How to send in iPhone for trade in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.