Connection attempt to Apple web site was unsuccessful.

I am not able to access the iTunes store on my PC. Any help would be very much appreciated. Here is the diagnostics report I ran for reference.

Microsoft Windows 10 x64 (Build

19043)

ASUSTeK COMPUTER INC.

VivoBook_ASUSLaptop X512JAU_X512JA

iTunes 12.12.3.5

FairPlay 2.20.6

Apple Mobile Device Driver

486.0.0.0

Apple iPod Driver not found.

Bonjour 3.1.0.2 (1556.30)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

Current user is not an

administrator.

iTunes is not running in safe

mode.

WebKit accelerated compositing is

disabled.

HDCP is supported.

Core Media is supported.

Display scaling 125.00

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll:

10.0.19041.789

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll:

14.30.30704.0

c:\program

files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\msvcp140.dll:

14.30.30704.0

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140.dll:

14.30.30704.0

c:\windows\system32\msvcp110_win.dll:

10.0.19041.546

**** External Plug-ins Information

****

Bonjour service 3.1.0.2 (1556.30)

is currently running.

iPodService not found.

AppleMobileDeviceProcess

521.0.0.23 is currently running.

**** Network Connectivity Tests

****

Network Adapter Information

Adapter Name:           {A646D828-8EFA-4232-8D86-5C863362E64C}

Description:                 Bluetooth Device (Personal Area

Network)

IP Address:                 0.0.0.0

Subnet Mask:             0.0.0.0

Default Gateway:      0.0.0.0

DHCP Enabled:         Yes

DHCP Server:           

Lease Obtained:        Wed Dec 31 19:00:00 1969

Lease Expires:           Wed Dec 31 19:00:00 1969

DNS Servers:            

Adapter Name:           {B2A83CAD-538A-4ED9-A63C-1FF1969C429D}

Description:                 Intel(R) Wireless-AC 9462

IP Address:                 192.168.40.229

Subnet Mask:             255.255.255.0

Default Gateway:      192.168.40.1

DHCP Enabled:         Yes

DHCP Server:            192.168.40.1

Lease Obtained:        Fri Apr 

1 09:13:24 2022

Lease Expires:           Wed Dec 31 19:00:00 1969

DNS Servers:             192.168.40.1

Adapter Name:           {33E31CC0-5EA6-452B-8D1A-9E1346D5F56B}

Description:                 Microsoft Wi-Fi Direct Virtual

Adapter

IP Address:                 0.0.0.0

Subnet Mask:             0.0.0.0

Default Gateway:      0.0.0.0

DHCP Enabled:         Yes

DHCP Server:           

Lease Obtained:        Wed Dec 31 19:00:00 1969

Lease Expires:           Wed Dec 31 19:00:00 1969

DNS Servers:            

Adapter Name:           {4BAD3085-23AB-4197-AFF2-04A87C6E4EC0}

Description:                 Microsoft Wi-Fi Direct Virtual

Adapter #2

IP Address:                 0.0.0.0

Subnet Mask:             0.0.0.0

Default Gateway:      0.0.0.0

DHCP Enabled:         Yes

DHCP Server:           

Lease Obtained:        Wed Dec 31 19:00:00 1969

Lease Expires:           Wed Dec 31 19:00:00 1969

DNS Servers:            

Active Connection:    LAN Connection

Connected:                  Yes

Online:                          Yes

Using Modem:            No

Using LAN:                  Yes

Using Proxy:               No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows

Firewall.

Connection attempt to Apple web

site was unsuccessful.

The network connection timed out.

Basic connection to the store failed.

The network connection timed out.

Connection attempt to Gracenote

server was successful.