Laptop pending in the Apple Store

How would he know which model you have pending if you don't provide the info, either a MacBook Air or a MacBook Pro? No one here works for Apple, has access to your order, and we're not mind readers. Not to mention you posting to the wrong forum area.

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Answer 4

Apr 4, 2022 9:08 AM in response to Juanam09

Juanam09 wrote:

You are doing too much. I’m sure you are smart enough to know which MacBook I have pending. But thanks, I think.

I may be smart, but as Lanny said, we cannot know if you don't tell us precisely. As shown, simply stating "MacBook" is ambiguous and would not let me know exactly what you bought. Also would lead to penitentially bad suggestions or inaccurate advise based on model. In this case I assumed you bought something currently being sold by Apple, but you could have easily bought a discontinued product from a third party company or a refurbished Mac from Apple and there would be no way to know. It's important to correctly identify your device if you want correct and accurate help. Getting annoyed by a simple clarification will not help you get help from us.

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Answer 5

Juanam09 Author

Level 1

4 points

Apr 4, 2022 9:29 AM in response to Phil0124

I understand what you are saying but how would I have a discontinued product as a pending purchase in Apple Store? Either way I got it figured out. Just had to call Apple to cancel my purchase since it did not have an option to cancel online.

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