You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone was not getting updated

My phone was not getting updated

iPhone XR, iOS 12

Posted on Mar 25, 2022 11:03 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2022 11:17 AM

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S through 13, you can update to 15.4


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone, iPad, or iPod touch - Apple Support


Update using your computer -

Update iOS on iPhone - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 25, 2022 11:17 AM in response to annujeet

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S through 13, you can update to 15.4


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone, iPad, or iPod touch - Apple Support


Update using your computer -

Update iOS on iPhone - Apple Support



My phone was not getting updated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.