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ldean9574 Author

Level 1

4 points

I can’t update my iPhone 6s Plus to iOS 15.4!

Why can’t I update my iPhone 6s Plus to iOS 15.4?

iPhone 6s Plus, iOS 12

Posted on Mar 22, 2022 12:43 PM

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Top-ranking reply

Community+ 2024

Level 10

261,088 points

Posted on Mar 22, 2022 1:31 PM

ldean9574 wrote:

It’s currently 12.4.1

Because you are so far behind with the version of iOS, you may need to use iTunes on a computer to complete the update.

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support (CA)

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support (CA)

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6 replies

Top-ranking reply

Community+ 2024

Level 10

261,088 points

Mar 22, 2022 1:31 PM in response to ldean9574

ldean9574 wrote:

It’s currently 12.4.1

Because you are so far behind with the version of iOS, you may need to use iTunes on a computer to complete the update.

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support (CA)

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support (CA)

Reply

ldean9574 Author

Level 1

4 points

Mar 22, 2022 1:24 PM in response to stedman1

I’m not sure what it’s existing is but it is definitely a 6s plus. When I click the install now button it says verifying update and it loads and then says there was an error downloading iOS 15.4. I have a SIM card in it and everything but idk. I have tried it on a few different peoples WiFi and no luck

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Mar 22, 2022 1:28 PM in response to ldean9574

The user tip below may offer clues.

Updating iOS: common issues and solutions - Apple Community

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Mar 22, 2022 12:44 PM in response to ldean9574

What happens when you try?

Any error message?

What is the existing version of iOS?

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Level 10

203,650 points

Mar 22, 2022 12:46 PM in response to ldean9574

If it's currently running iOS 12.5.5, it is NOT a 6s Plus. It is a 6 Plus.

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ldean9574 Author

Level 1

4 points

Mar 22, 2022 1:29 PM in response to KiltedTim

It’s currently 12.4.1

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I can’t update my iPhone 6s Plus to iOS 15.4!

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