You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Video playback not working on iPhone 13 pro

I am trying to watch YouTube or listen to music but it won’t play. Even on my camera roll I can’t play my videos. I want to see stories on Instagram but they also don’t load. Everytime I restart my device it works back to normal but then it stops working again and I have to constantly restart my phone

iPhone 13 Pro, iOS 15

Posted on Feb 14, 2022 10:12 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2022 1:37 AM

If you have turned on iCloud Photos your Photos and Videos are stored on iCloud and if your device is not connected to the internet you may have this issue.

1 reply

Video playback not working on iPhone 13 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.