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Hi there,
I listen to Apple Music on my MacBook Pro (16-inch, 2019), macOS 12.1.
It's pretty often that when I play thru a playlist, after playing the last one without, the next one on the list will play, but there's no sound—the progress bar moves, lyrics runs, just no sound. I have to click the << button to start from the beginning of the “silent song” to make it work.
Could you help?
Thanks.
This is a streaming audio issue, not a volume level issue, where the audio from the stream totally drops out. Please carefully read the original post before you post an unhelpful and confusing reply.
This is a streaming audio issue, not a volume level issue, where the audio from the stream totally drops out. Please carefully read the original post before you post an unhelpful and confusing reply.
Hi Catalium, We appreciate you reaching out to us. We understand that the last song of your playlist shows that it is playing but there is no audio.
We’d like to gather additional details that may help us be in a better position to assist you.
Is the issue happening to multiple playlists that have different last songs?
Are you using the built-in speaker when you experience the issue?
First, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If you are experiencing the issue when signed in on a different user account, we recommend that you check if the issue persists while on safe mode.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
Take care!
Hi Kamote,
Thanks for the reply.
It's not the “last” song that doesn't have sound. For example, if a playlist/album has music A, B, C, D, E... A & B plays fine, when C starts to play, it plays according to the progress bar, but there's no sound. If I click the << button to play it from beginning again, there the sound comes.
I was using the 3.5 mm earphone jack.
I don't have another Apple Music account to test with. I'll test with Safe Mode later.
RoyGBiv5 Said:
"This is a streaming audio issue, not a volume level issue, where the audio from the stream totally drops out. Please carefully read the original post before you post an unhelpful and confusing reply."
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I don't quote the entire post.
Check the volume bar. It may have automatically muted or decreased?
When this happens to me, it has nothing to do with the volume bar, because when I select another song, it plays correctly, other than the loud audio glitch/pop that often occurs. As I’ve said, this is a streaming issue not an app volume setting issue.
Catalium,
Thank you for keeping us posted.
Are you experiencing the issue when using the built-in speakers?
Are you experiencing the issue when using a different Wi-Fi network?
If you answer yes to both questions, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support
Take care!
This has been happening for months now.....
Catalium Said:
"Sometimes There's No Sound from Apple Music"
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Increase Music Volume:
Music is and app that has its own volume setting. So, increase the volume on the app itself.
Sometimes There's No Sound from Apple Music
