activation lock without previous owner

activation lock problem without previous owner


Posted on Feb 10, 2022 11:18 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2022 5:38 PM

Hello patincessjhaine17,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you want to remove an Activation Lock from a device. We can see why you’d want this taken care of, so let us help from here! Let’s start by reviewing this helpful article was linked to your posting in case you’ve not yet explored it: How to remove Activation Lock. Were you able to look through this information?


This article explains the requirements for removing an Activation Lock: Request additional support for unlocking your device. We do want to be up front and let you know that you will not be able to remove the lock from the device without the assistance of the original owner of the device or whomever locked it with the Apple ID.


Please let us know if you have follow up questions, so we can continue assisting. Take care!

3 replies
Question marked as Top-ranking reply

Feb 11, 2022 5:38 PM in response to patincessjhaine17

Hello patincessjhaine17,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you want to remove an Activation Lock from a device. We can see why you’d want this taken care of, so let us help from here! Let’s start by reviewing this helpful article was linked to your posting in case you’ve not yet explored it: How to remove Activation Lock. Were you able to look through this information?


This article explains the requirements for removing an Activation Lock: Request additional support for unlocking your device. We do want to be up front and let you know that you will not be able to remove the lock from the device without the assistance of the original owner of the device or whomever locked it with the Apple ID.


Please let us know if you have follow up questions, so we can continue assisting. Take care!

Feb 11, 2022 6:30 PM in response to patincessjhaine17

We understand the issue you are facing, patincessjhaine17. The articles we provided in our last message explain how Activation Lock works, including how to remove it. If you are not the original owner of the Apple Watch, you will need to work with that person to remove the lock.


Hopefully that helps to clarify things a bit further. We hope you have a great day and thanks for using Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activation lock without previous owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.