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bobbi-lynn86 Author

Level 1

4 points

phone is not working

i cant do nothing non my phone i cant turn it off of get in any apps on my phone

iPhone 11

Posted on Jan 22, 2022 9:13 PM

Top-ranking reply

TheLittles

Level 10

197,667 points

Posted on Jan 22, 2022 9:15 PM

bobbi-lynn86 Said:

"phone is not working: i cant do nothing non my phone i cant turn it off of get in any apps on my phone"

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Troubleshooting a Frozen iPhone:

Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone is Stuck on the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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