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Level 1

4 points

iphone Xs does not respond

My screen is black, my phone vibrates when I press the side button and the volume down button but there are no screen changes.

Posted on Jan 6, 2022 5:23 PM

Top-ranking reply

Level 10

91,341 points

Posted on Jan 7, 2022 12:43 AM

see the process below, using the Update option if possible.

Work all through it. There are several stages.

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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