Возврат средств за подписку PicsArt || Subscription refunds PicsArt

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Возврат средств за подписку PicsArt || Subscription refunds PicsArt

Добрый день! Я запрашивала возврат денег за подписку в приложении PicsArt. В статусе претензии, написано, что деньги были возвращены на счет, с которого списали, но деньги не поступали. Помогите, пожалуйста, как мне вернуть деньги? Или через сколько дней деньги поступят на банковский счёт?

Good day! I have requested a refund for my subscription in the PicsArt app. In the status of the claim, it is written that the money was returned to the account from which it was debited, but the money was not received. Please help me, how can I get my money back? Or how many days will it take for the money to be credited to the bank account?

Posted on Dec 20, 2021 2:50 AM

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Answer 1

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Dah•veed

Level 9

65,461 points

Dec 20, 2021 10:08 PM in response to Olinyxx

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Возврат средств за подписку PicsArt || Subscription refunds PicsArt

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