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The refund for the accidentally purchased application did not come. Although it is written on the website that the money has already been reimbursed, the money has not been returned to the bank card. Please tell me what to do
Не прийшло відшкодування за придбаний випадково додаток . Хоча на сайті написано , що гроші вже відшкодовано , але на банківську карту гроші не повернулись . Будь ласка підскажіть що робити
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
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When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
⤵️
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
that is, if the website says reimbursed, then you just need to wait and the money will be returned to the card on its own?
Yes that's right.
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
No refund money
