my iPad is frozen on the support.apple.com/ipad/restore screen.

my iPad is frozen on the support.apple.com/ipad/restore screen. how do i restore my iPad??


Posted on Dec 11, 2021 10:36 PM

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5 replies

Dec 12, 2021 12:06 AM in response to bradshelppage

Hi there! If you would like to restore your iPad, please refer to the following article: https://support.apple.com/en-us/HT201252

(Notice: Restoring your iPad will revert it back to it's factory settings. It is highly recommended you make a backup of your data.


If you were just trying to get your iPad unfrozen, you can do the following:


Hold down the Power button and the Home button together until the iPad turns off and reboots. You can let go when you see the Apple logo on the screen.

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my iPad is frozen on the support.apple.com/ipad/restore screen.

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