Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes library

I have over 1600 songs in my library. I recently noticed that around 100 of these songs have a (!) symbol which I found out means "sorry cannot be used because original file cannot be found"

What does that mean? How do I gey these songs back into my library?

Windows, Windows 10

Posted on Dec 5, 2021 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2021 2:40 PM

It means that iTunes can no longer find the file for the song and is therefore unable to play it. To get them all back into your Library, you need to find the file for each of the missing songs.


Basically, iTunes is a database, the music itself is not "in iTunes". Each song listed in your iTunes Library is a reference to a file for that song and those files are located on your computer and can be seen in Windows Explorer. Have you been deleting, renaming or moving music files in Windows Explorer, or the path to those files? If so, you need to restore each file to its original place, or name.


Is there a common factor with the missing music? For example, was it all added to your Library at the same time, or from the same source?



1 reply
Question marked as Top-ranking reply

Dec 5, 2021 2:40 PM in response to morris191

It means that iTunes can no longer find the file for the song and is therefore unable to play it. To get them all back into your Library, you need to find the file for each of the missing songs.


Basically, iTunes is a database, the music itself is not "in iTunes". Each song listed in your iTunes Library is a reference to a file for that song and those files are located on your computer and can be seen in Windows Explorer. Have you been deleting, renaming or moving music files in Windows Explorer, or the path to those files? If so, you need to restore each file to its original place, or name.


Is there a common factor with the missing music? For example, was it all added to your Library at the same time, or from the same source?



itunes library

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.