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Iphone is disabled.

Replaced the screen on this iphone SE 1st gen. When powering back on got this iphone is disabled message. Cannot seem to connect to itunes. Is there a way to correct this problem?

Posted on Nov 25, 2021 12:40 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 12:50 PM

Who replaced the screen? If it was Apple take it back. If it was anyone else something was damaged in the process of replacing the screen. You can try this. See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

3 replies
Question marked as Top-ranking reply

Nov 25, 2021 12:50 PM in response to FARM170

Who replaced the screen? If it was Apple take it back. If it was anyone else something was damaged in the process of replacing the screen. You can try this. See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

Nov 25, 2021 12:48 PM in response to FARM170

Hello ~ Give this a try:


Open iTunes on your computer then you can connect your iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Then restore the iPhone per :


If you forgot your iPhone passcode - Apple Support


~Kataba-San~

Nov 25, 2021 12:48 PM in response to FARM170

FARM170 Said:

"Iphone is disabled.: Replaced the screen on this iphone SE 1st gen. When powering back on got this iphone is disabled message. Cannot seem to connect to itunes. Is there a way to correct this problem?"

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Hold It Right There!:

Enter this incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your Screen Time Passcode - Apple Support



Contact the Service:

Whomever worked on it probably entered the passcode incorrectly too many times. So, contact them, and have them fix this. They should have known better.

Iphone is disabled.

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