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Level 1

5 points

App will not open

I have one app that will not open on my iPhone 13 but works fine on my iPad. I have uninstalled, updated my phone, restarted and still won’t work.

iPhone 11, iOS 14

Posted on Oct 1, 2021 4:28 AM

Top-ranking reply

Level 10

418,681 points

Posted on Oct 1, 2021 8:26 AM

Several things to try:

Have you restarted your device? That sometimes clears up odd issues.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398

Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272

How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases

If you still have problems click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.

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