You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone won’t update

My iPhone 6s Plus will not update

Windows, Windows 6

Posted on Sep 20, 2021 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 11:53 PM

Storm_Trooper Said:

"Phone won’t update: My iPhone 6s Plus will not update"

-------


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14, then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 11:53 PM in response to Storm_Trooper

Storm_Trooper Said:

"Phone won’t update: My iPhone 6s Plus will not update"

-------


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14, then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

Phone won’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.