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Ahnmedamr Author

Level 1

4 points

iphone is disabled

I can't open my iphone i can't connect on itunes i have important thing in my iphone

iPhone 8 Plus, iOS 14

Posted on Aug 29, 2021 6:03 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Aug 29, 2021 6:05 AM

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to the computer. These are the instructions to re-gain access to your device:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter:

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

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iphone is disabled

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