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None of the app buttons on my IPhone are working and I can't shut it off because I can not slide the off switch

None of the app buttons on my IPhone are working and I can't shut it off because I can not slide the off switch. What do I do?


iPhone 7, iOS 10

Posted on Aug 26, 2021 10:48 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2021 10:51 AM

Try & Force restart your iPhone 7

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies

Aug 26, 2021 11:53 AM in response to FeeFal

Your iPhone is not necessarily in its last stages. This may all be related to a infrequent software issue. Below are some of the things that you can follow to keep your iPhone running smoothly.


Ensure that your iPhone 7 remains updated with the iOS version.

Ensure that you have ample free space on your iPhone 7. At least 10% - 15% of your iPhone’s total capacity should be in free available space.

Ensure that your Battery Health has not dropped below 80%.


Axel F.



None of the app buttons on my IPhone are working and I can't shut it off because I can not slide the off switch

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