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Icloud Password retrieval

My daughter was changing her passcode and her phone dropped, so she did not know what key(s) were hit before it locke on her. I followed the Apple Directions for restoring it which erased all of her content and she does not know where to locate the password to her iCloud. Is it possible to reset the password to to her icloud without losing all of her data?

Posted on Aug 25, 2021 8:26 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 9:44 AM

iCloud uses her Apple ID and password. If she forgotten the ID or password, see the following:


If you forgot your Apple ID - Apple Support

or

If you forgot your Apple ID password - Apple Support

1 reply

Icloud Password retrieval

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