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Face ID setup wont do anything when I position my face in the frame

When I go to set up my Face ID it doesnt do anything after it says position my face in the frame all it says is move higher or lower how do I get passed that??!?!!?!????

iPhone XS

Posted on Jul 30, 2021 11:08 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,098 points

Posted on Jul 31, 2021 2:30 AM

If you still need help, reset Face ID, then set it up again. Go to settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enrol your face, take your device to an Apple Retail Store or AppleAuthorized Service Provider or contact Apple Support.

If Face ID isn't working on your iPhone or iPad Pro - Apple ...

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Face ID setup wont do anything when I position my face in the frame

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