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Start making the configuration procedure and terminated I go to the settings of the face ID to add it but a "face id error is not available" comes out. I tried to restart it and restore the settings but as soon as it turns it back to the notification that the face ID is not available and also if I go to the message app to create memoji does not start facial scan. I want to specify that the camera is working.
iPhone XS
If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID& Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.
If Face ID isn't working on your iPhone or iPad Pro - Apple ...
If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID& Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.
If Face ID isn't working on your iPhone or iPad Pro - Apple ...
Face ID is not available
