You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

how can I update my phone?

The software I have now will not allow me to download any new apps


Posted on Jul 4, 2021 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2021 11:22 AM

Without knowing which iPhone you own and what iOS version it is running, your phone may or may not qualify for iOS 14.


If you have iPhone 6 or older, the highest level a 6 or 5s can run is iOS 12.5.4

If you have iPhone 6s or newer, it can run iOS 14.6, the now current iOS.


If your phone says it is up to date at 12.5.4, you have either an iPhone 6 or 5s that means it's time to invest in a newer more modern iPhone if you need iOS 14.

1 reply
Question marked as Top-ranking reply

Jul 4, 2021 11:22 AM in response to Arftandrew

Without knowing which iPhone you own and what iOS version it is running, your phone may or may not qualify for iOS 14.


If you have iPhone 6 or older, the highest level a 6 or 5s can run is iOS 12.5.4

If you have iPhone 6s or newer, it can run iOS 14.6, the now current iOS.


If your phone says it is up to date at 12.5.4, you have either an iPhone 6 or 5s that means it's time to invest in a newer more modern iPhone if you need iOS 14.

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.