You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was not going to renew the subscription. I would like to request a refund

Hello. The Apple music app charged me money, but I didn't know that I was subscribed.

Perhaps I accidentally subscribed to this application and forgot. I do not use this

application, I do not need it. Please check this information and request a refund.

Thank you for understanding


iPhone 6, iOS 12

Posted on Jun 18, 2021 4:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2021 4:51 AM

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support . (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Top-ranking reply

Jun 18, 2021 4:51 AM in response to dima_martyanov

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support . (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

I was not going to renew the subscription. I would like to request a refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.