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dapour Author

Level 1

4 points

14.6 Update

Passcode not working after iphone 12 pro max update to 14.6. The screen froze and it restart. When key in the passcode again, it froze and start to restart.

Posted on May 30, 2021 3:11 AM

Top-ranking reply

barberlives123

Community Specialist

Posted on May 31, 2021 7:12 AM

Hello dapour,

We understand your iPhone becomes unresponsive and restarts when trying to enter the passcode.

To start, we'd recommend completing the steps in what to do If your iPhone, iPad, or iPod touch won't turn on or is frozen.

If your iPhone continues to restart unexpectedly, please complete the steps in what to do If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly.

If you see a message indicating that your iPhone is disabled, or you forgot the passcode on your iPhone, please see the steps in this link: If you forgot the passcode on your iPhone, or your iPhone is disabled

Cheers!

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14.6 Update

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