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My Apple payments has been declined even I have sufficient balance in my account. Any way I try to another payment method and add money to my Apple ID. But all are declined. The day before yesterday I have updated my software.

Payment problem

Windows, Windows 6

Posted on May 11, 2021 8:41 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 9:07 AM

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with your financial institution if the payment method is valid and getting a negative response of some kind. Make sure the name and address are entered exactly as it appears on your bills and that the 3 digit CCV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

3 replies
Question marked as Top-ranking reply

May 12, 2021 9:07 AM in response to eravijay

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with your financial institution if the payment method is valid and getting a negative response of some kind. Make sure the name and address are entered exactly as it appears on your bills and that the 3 digit CCV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Jun 3, 2021 11:38 PM in response to eravijay

I phoned Apple support and they tried to help me top up my store account so as to pay my ICloud subs. My Barclay Card payment was rejected even though funds available?. Can I purchase an in store coupon and top up my account that way. Alternatively does my address with Apple have to correspond with my address associated with my bank account?

My Apple payments has been declined even I have sufficient balance in my account. Any way I try to another payment method and add money to my Apple ID. But all are declined. The day before yesterday I have updated my software.

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