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Face ID Is Not Available

I purchased a used iPhone X. It’s been completely wiped, reset, and updated to latest IOS. When attempting to setup Face ID, it displays “Face ID Is Not Available”. I’ve done everything I could find to attempt to resolve but still no luck. Anyone else experienced this condition?

iPhone X, iOS 14

Posted on Apr 12, 2021 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2021 7:04 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

make an appointment and have your iPhone inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 12, 2021 7:04 AM in response to TryingToGetBy

If you already tried (to no avail) ALL the steps provided in this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

make an appointment and have your iPhone inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio

Face ID Is Not Available

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